This Privacy Policy outlines how Kids’ Village (“we”, “our” or “us”) collects, uses, retains, and protects your personal information through our website (www.kidsvillage.org.uk) and broader organisational activities.
It also explains your data protection rights and how you can exercise them.
In this privacy policy we also outline how the collection of this information relates to your associated data protection and privacy rights and how you can choose to restrict the collection of your information or use of your personal data.
Kids’ Village is committed to transparency about how we process and use your information collected on our website. We respect and value your data privacy rights and will ensure that your information remains safe and secure and only used in the way that is documented in this policy.
Any changes to this privacy policy will be posted here so please continue to visit this page. We reserve the right to modify this privacy policy from time to time and continued use of this website shows your agreement to these changes.
We are committed to transparency, protecting your privacy, and ensuring your personal information is handled securely and lawfully.
We may collect and use the following types of personal information:
We rely on the following lawful bases under the UK GDPR:
You have the right to:
To exercise any of your rights, email us at info@kidsvillage.org.uk.
We never sell your data. However, we may share your information with:
Data processors:
Other recipients:
All third parties must comply with data protection laws and are subject to strict confidentiality.
Some data may be transferred outside the UK, including to the USA (e.g., Mailchimp). These transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs).
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy.
We review personal data every three years and securely delete or anonymise it when no longer needed.
Contact data linked to Gift Aid claims is held for six years minimum.
We use cookies to enhance your website experience and analyse usage. You can manage preferences via our Cookie Policy or the cookie banner. Where consent is provided, data may be shared with platforms such as:
To better understand and engage with our supporters, we may carry out research using:
This helps us tailor communications and identify potential supporters. We rely on legitimate interests but you may opt out at any time by emailing info@kidsvillage.org.uk.
You may opt out of receiving communications or request changes to your preferences by contacting info@kidsvillage.org.uk.
We use Closed-Circuit Television (CCTV) at our site office for the purposes of safety, security, and crime prevention. CCTV is used to monitor the premises and protect our staff, visitors, and property.
Legal basis for processing
The lawful basis for processing CCTV footage is our legitimate interests in maintaining a safe and secure environment.
How we use the footage
CCTV footage is used strictly for the purposes stated above and is only accessed by authorised personnel. Footage may be shared with law enforcement if required for the investigation of a crime or legal obligation.
How long we keep it
CCTV footage is retained for a maximum of 30 days unless it is required for an ongoing investigation or legal matter.
Your rights
You have the right to request access to CCTV footage that includes you, subject to certain legal exemptions. Please contact us using the details below if you wish to make such a request.
Information on our website is provided for general guidance only. Always seek professional advice before acting on information found here. We take appropriate steps to protect our website but cannot guarantee it is free from viruses or vulnerabilities.
In the first instance, any complaints should be sent in writing to: info@kidsvillage.org.uk
If unresolved, you can then contact the ICO:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
www.ico.org.uk/make-a-complaint
May 2025